Effective Date: 06/24/2024

Last Updated: 02/20/2025

Viva Human Coaching & Consulting ("we," "us," or "our"), a service of Kim Brightness, LLC, respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, https://www.vivahuman.com, or engage with our coaching services.

1. Information We Collect

We may collect the following types of personal information when you visit our website, book a session, or interact with us:

Personal Information You Provide – Name, email address, phone number, billing details, and any information shared during coaching sessions or on intake forms.

Automatically Collected Data – IP address, browser type, operating system, referring URLs, and website usage data via cookies and tracking technologies.

Payment Information – When booking coaching services, we process payments securely through third-party payment processors (e.g., Stripe, PayPal) and do not store payment details on our servers.

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our coaching services.

Process bookings, payments, and customer service requests.

Send session reminders, updates, and relevant coaching resources.

Improve website performance and user experience through analytics.

Comply with legal obligations and protect against fraudulent activity.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment processing, and access controls. However, no online data transmission is 100% secure, so we encourage you to protect your personal information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

Service Providers: Trusted third-party providers (e.g., payment processors, scheduling platforms) who assist in delivering our services.

Legal Compliance: If required by law, subpoena, or to protect our rights, safety, or the rights of others.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and analyze visitor behavior. You can manage cookie preferences through your browser settings.

6. Your Rights & Choices

You have the right to:

Request access to, correction, or deletion of your personal information.

Opt out of marketing emails by clicking “unsubscribe” in emails.

Disable cookies via browser settings.

To exercise these rights, contact us at hello{at}vivahuman.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal information.

8. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website, and significant changes will be communicated via email or website notice.

9. Contact Us

For any privacy-related questions or concerns, contact us at:

Email: hello{at}vivahuman.com

By using our website and services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.